You’ll also see other fixes for other issues on the app, and if your account is locked, do this instead. You can only contact Snapchat support directly via three options which are through the Snapchat app on your iOS or Android device, through the web, or via Twitter.īefore reaching out, check the most popular Snapchat problem to fix it, and if Snapchat is down this is what you need to do. The first thing you should know is that Snapchat doesn’t have an official email address for your contact them or a phone number.
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